Store Policy

Customer Care

A Second In Time Consignment and Estate Management strives for excellence and professionalism in providing customer and clients service, both inside and outside the organization, within the limits of available, well-managed resources.

 

To accomplish this mission, we agree upon these values:

  • Anticipating the needs of our customers/clients and planning accordingly

  • Greeting our customers/clients promptly, cheerfully and respectfully

  • Listening carefully and giving full consideration to requests and concerns

  • Communicating honestly, courteously and knowledgeably

  • Providing follow-through for our customers/clients promptly, responsibly and efficiently

  • Serving with pride, commitment, and with high ethical standards

It is the A Second In Time Consignment and Estate Management policy and responsibility to provide excellent service to the public. Customer feedback helps us measure whether our services are meeting public needs and expectations. It also helps us identify problems that need to be solved. High quality customer service depends on customer feedback. While praise is always welcome, constructive criticism is truly helpful in the long run.

Privacy & Safety

 

We appreciate the trust you place in us when you enter your contact info into a form on our site. We do not take that trust for granted and have implemented the following policies to protect your data and privacy.

  1. Email Newsletters - We may deliver content from our site to your inbox. You can unsubscribe from these emails at any time by clicking the unsubscribe link at the bottom.

  2. Special Offers or Updates - From the list you may receive occasional email messages that we send. We control all such mailings. You can unsubscribe from the list at any time by clicking the unsubscribe link at the bottom of each message.

 

We do not rent or sell these email lists. All email communications sent to these lists are managed by us. The data we collect will not be shared without your consent. We only collect data about you from a professional context. This includes, but is not limited to, your email address, contact details, etc. We will not sell or share this data to anyone without your consent.

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

ASITC

CONTACT us

Newsletter

A Second in Time Consignment

3820 Mountain Road
Pasadena, MD 21122

hours

Monday & Saturday | 10-4
Tuesday thru Friday | 10-5

Sunday | Closed

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